Takavet Privacy Policy –
Your information is completely secure

1 Introduction

Takavet (referred to herein as "we", "the platform", or "the site") is one of Bangladesh's most trusted online gaming platforms. We take the privacy of our members seriously. This Privacy Policy explains what information Takavet collects, how that information is used, and the steps we take to keep your data safe.

This policy applies to all of the following:

• Anyone visiting the Takavet website
• All registered members of Takavet
• Takavet mobile app users
• Anyone using any service offered by Takavet

If you do not agree with this Privacy Policy, please refrain from using Takavet. We do hope, however, that after reading this policy you will feel more confident in us.

2 What information we collect

Takavet collects only the information needed to provide you with the best possible service. A detailed breakdown of the data we collect is provided below:

Any information you voluntarily provide — such as messages submitted in support tickets or your profile picture — is also stored with us.

3 How Your Information Is Used

Takavet uses the information it collects for the following purposes:

• Account management: For registration, login, and account verification.
• Transaction Processing: To process deposits, withdrawals, and bonus payments.
• Customer Support: To resolve your issues and answer your questions.
• Security Assurance: To prevent fraud, hacking, and unauthorized access.
• Legal obligations: To comply with applicable laws and regulatory requirements.
• Service Improvement: To improve platform performance and enhance the user experience.
• Promotional Communications: To send you offers and bonus-related messages with your consent.

4 Who We Share Your Information With

Takavet may share your personal information in a limited and controlled manner only with the following parties:

• Payment Service Providers: bKash, Nagad, Rocket — solely for the purpose of processing transactions.
• Identity Verification Service: Trusted third parties as part of the KYC process.
• Law enforcement agencies: Government authorities when required by court order or legal necessity.
• Technology Partners: Technology service providers that support platform operations, all of whom operate under our data privacy agreements.

Your information is not shared with any party other than those listed above. Every sharing arrangement includes data protection provisions.

5 Data Protection Measures

Takavet uses industry-standard security technology to protect your information. Our security measures include:

• SSL/TLS encryption: All data exchanged between the site and server is encrypted.
• Database Encryption: Stored data is kept in encrypted format.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Regular audits to identify and address potential vulnerabilities.
• Restricted Access: Only authorized personnel may access the required information.
• Firewall Protection: Advanced firewall to block unauthorized external access.

However, no online system can guarantee 100% security. We ask that you keep your password safe and report any suspicious activity to us promptly.

6 Cookie Policy

Takavet uses cookies on its website and app. Cookies are small data files stored in your browser. The types of cookies we use:

• Essential cookies: To maintain login sessions and ensure security. The site will not function properly without these.
• Functional cookies: To remember your preferences — such as language selection or display settings.
• Analytics Cookies: To understand which sections of the site are used most. No personally identifiable information is stored.
• Security Cookies: To detect fraud and suspicious activity.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.

7 Your rights

As a Takavet member, you have the following rights over your own information:

To exercise any of these rights, please contact our support team. We will respond within 30 days of receiving your request.

8 Children's Privacy

Takavet is strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• Accounts belonging to minors are closed immediately.
• If we become aware that information has been collected from a minor, it will be deleted immediately.
• Parents or guardians may contact us regarding a minor's account.

9 Policy Updates

Takavet may update this Privacy Policy from time to time. When changes are made:

• For significant changes, you will be notified via email or a platform notification.
• The "Last Updated" date at the top of the page will be revised accordingly.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• To request a previous version, please contact our support team.

Keep your account email active to stay informed about any policy updates.

10 Contact

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day
• Average response time: Within 1–3 hours

For data protection requests, send us an email with "Privacy Request" in the subject line. Our dedicated privacy team will process your request within 30 days.